ESET Status
ESET Secure Authentication performance issues

Started

Resolved

Duration

4 days

Resolvedminor impactVendor link

Update timeline

Resolved

The issue has been resolved.

Monitoring

We are continuing to monitor for any further issues.

Monitoring

We continue to monitor the issue.

Monitoring

Customers should now be able to access the ESET Secure Authentication console without the previously reported performance issues and unexpected logouts. We continue to investigate the root cause of the issue and are monitoring the service closely.

Investigating

We are investigating reports of degraded performance in the ESET Secure Authentication console affecting customers in the EU region. Customers may experience slow loading times and repeated logouts while using the console. We are actively investigating the issue and will provide updates as they become available.

ESET Secure Authentication performance issues — ESET Incident Timeline & Status — DevHelm