ESET PROTECT Hub outage — ESET Incident Timeline & Status

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ESET Status

ESET PROTECT Hub outage

Started

Oct 1, 5:20 PM UTC

Resolved

Oct 2, 11:51 AM UTC

Duration

18 hrs 30 min

Resolvedcritical impactVendor link

Affected:ESET PROTECT Hub

Update timeline

ResolvedOct 2, 11:51 AM

The issue has been confirmed resolved.

MonitoringOct 1, 5:53 PM

A fix has been implemented and verified in the production environment. ESET PROTECT Hub should now be fully functional. We will continue to monitor the situation.

InvestigatingOct 1, 5:20 PM

ESET PROTECT Hub is experiencing major outage. Some functionality might not work as expected.