Optimizely Service Status
Degraded Performance - CMS Edit Mode in DXP

Started

Resolved

Duration

1 hr 31 min

Resolvedminor impactVendor link

Update timeline

Resolved

All services are performing normally and stability has been confirmed throughout the monitoring period.

Monitoring

System performance has returned to normal levels, and the degradation has subsided. Our team is closely monitoring the environment to ensure continued stability

Identified

We have identified the root cause of the performance degradation and are actively working on a fix. We will share further updates as more information becomes available. Thank you once again for your understanding and cooperation.

Investigating

We are continuing to investigate this issue.

Investigating

We are investigating reports of elevated latency and intermittent errors affecting the CMS editing interface and background scheduled tasks across select DXP environments. We will continue to post updates as they come. Thank you for your understanding and cooperation.

Degraded Performance - CMS Edit Mode in DXP — Optimizely Service Incident Timeline & Status — DevHelm