Optimizely Service Status
CMP Analytics Data Not Displaying

Started

Resolved

Duration

21 hrs 37 min

Resolvedminor impactVendor link
Affected:Analytics

Update timeline

Resolved

The issue has been resolved.

Monitoring

Analytics data should be visible in the CMP Analytics module. We are in an active monitoring phase to confirm full data restoration across all affected AWS stack customers. A final resolution update will be posted once monitoring is complete. If you are still not seeing analytics data, please contact our support team.

Identified

Customers on the AWS stack using the CMP Analytics module may notice that analytics data from September 3, 2026 to present is not visible in their dashboards. This is a display issue only — all data has been safely recorded and will be backfilled once the fix is deployed.

CMP Analytics Data Not Displaying — Optimizely Service Incident Timeline & Status — DevHelm