Accessibility Issues for Ukrainian Users
Started
Resolved
Duration
—
Resolved
Update timeline
Resolved
This incident has been resolved.
Investigating
We've received reports from some Ukranian users that they are having issues accessing Envato Market. As you are aware our sites are no longer accessible from the Restricted Countries (see https://help.market.envato.com/hc/en-us/articles/206208390-What-Countries-Can-I-Not-Use-Envato-From-). The intention was to IP block Crimea, not Ukraine, and we are now looking into this issue for Ukrainian authors and buyers as a matter of urgency. We will post updates here as we know more. Apologies for any inconvenience caused and thanks for your patience.