Empatica Status

Update timeline

Resolved

All systems are operating normally.

Monitoring

All services are operational. Our tech team is monitoring the situation.

Monitoring

Our 3rd party cloud provider has solved the issue. We are monitoring the situation while systems resume their normal activity.

Identified

Our 3rd party cloud provider has identified the issue and is working on a fix.

Investigating

Our 3rd party cloud provider is facing issues with one of the key pieces of Empatica infrastructure. The problem is under investigation and we are waiting for it to be resolved. Alerting functionalities will not be affected, and we do not expect any data loss.