Phone Validation Service Degradation — Experian Data Quality Incident Timeline & Status

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Experian Data Quality Status

Phone Validation Service Degradation

Started

Aug 15, 10:25 PM UTC

Resolved

Aug 16, 2:15 AM UTC

Duration

3 hrs 49 min

Resolvedminor impactVendor link

Affected:Experian Phone Validation Phone Validation

Update timeline

ResolvedAug 16, 2:15 AM

Service has returned to normal operating levels and remains stable. The incident has been resolved.

MonitoringAug 15, 10:25 PM

We observed elevated response times from a downstream provider at approximately 09:00 UTC. Performance has since improved, and we continue to actively monitor the situation.