Service Issue Reported – EBSCO System error when accessing persistent links — EBSCO Incident Timeline & Status

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EBSCO Status

Service Issue Reported – EBSCO System error when accessing persistent links

Started

Sep 1, 3:25 PM UTC

Resolved

Sep 1, 4:21 PM UTC

Duration

55 minutes

Resolvedmajor impactVendor link

Affected:EBSCO Discovery Service EBSCOhost Research Databases Publication Finder

Update timeline

ResolvedSep 1, 4:21 PM

The issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

InvestigatingSep 1, 3:25 PM

We have received reports of an issue with users receiving an EBSCO System Error screen when attempting to access some persistent links. Our engineering teams are currently investigating the issue and we will update this page when more information is available.