EBANX Status
[Brazil][PIX] Conversion rate reduction

Started

Resolved

Duration

7 minutes

Resolvedminor impactVendor link
Affected:PIX

Update timeline

Resolved

This incident has been resolved.

Monitoring

The issue has been identified and a fix has been applied. We are monitoring closely to confirm full recovery

Investigating

Payment method(s): PIX Country: Brazil Impact: We are observing a slight reduction in PIX conversion rates due to failures at two of our partner PSPs (Itaú and PicPay). Our teams are actively working with these partners to resolve the issue and restore full service.