EBANX Status
[Dominican Republic][Cards] Payment processing degradation

Started

Resolved

Duration

3 hrs 18 min

Resolvedmajor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Investigating

We are experiencing a communication issue with our partner in the Dominican Republic, affecting Card payments. As a result, transactions may be declined or fail to process. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.