This incident has been resolved.

PagoEfectivo services are being brought back online by the provider, and we are seeing early signs of recovery in transactions. We are monitoring closely to confirm stability and will update once recovery is fully confirmed.

PagoEfectivo services remain temporarily suspended by the provider. No estimated time for restoration has been shared yet. We remain in constant contact with PagoEfectivo and will provide a further update as soon as we have new information to share.

PagoEfectivo is experiencing a full platform outage on its side, affecting all payment providers and merchants that use the service, not only EBANX. PagoEfectivo transactions are currently unavailable. There is no estimated time for restoration yet. We are in constant contact with PagoEfectivo and will share updates as soon as we have new information.

Payment method(s): PagoEfectivo Country: Peru Impact: We have identified the cause of delays affecting PagoEfectivo transactions via our Payments API. Our teams are actively working with partners to resolve the issue.