Issues in JP1 with Salesforce Writeback (Incident 5648) — Docusign Incident Timeline & Status

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Docusign Status

Issues in JP1 with Salesforce Writeback (Incident 5648)

Started

Aug 24, 10:10 AM UTC

Resolved

Aug 24, 4:19 PM UTC

Duration

6 hrs 9 min

ResolvedVendor link

Affected:JP1

Update timeline

ResolvedAug 24, 4:19 PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

InvestigatingAug 24, 10:10 AM

Customers in JP1 may experience issues when writing back to Salesforce after signing a document. Engineering teams are engaged and are actively triaging this issue.