Docusign Status
Login Issues in AU region (Incident 5572)

Started

Resolved

Duration

2 hrs 1 min

Resolvedmajor impactVendor link

Update timeline

Resolved

Further monitoring has concluded that the fix implemented by our engineering teams has resolved this incident.

Monitoring

Our engineering teams have deployed a fix to the affected environments and we are monitoring our telemetry to validate.

Identified

Our engineering teams have identified the potential cause of this issue and we are in the process of deploying a fix.

Investigating

Some customers may be experiencing issues when attempting to sign in to Docusign in the AU region. Engineering teams have been engaged and we are actively triaging this issue.

Login Issues in AU region (Incident 5572) — Docusign Incident Timeline & Status — DevHelm