[Firstdata] Apparent incident with payment processing in Brazil — Status dLocal Incident Timeline & Status

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Status dLocal Status

[Firstdata] Apparent incident with payment processing in Brazil

Started

Oct 27, 6:41 AM UTC

Resolved

Oct 27, 9:53 AM UTC

Duration

3 hrs 11 min

Resolvedminor impactVendor link

Affected:Brazil - Payment Processors

Update timeline

ResolvedOct 27, 9:53 AM

This incident has been resolved.

InvestigatingOct 27, 9:03 AM

We are continuing to investigate this issue.

InvestigatingOct 27, 9:01 AM

We are continuing to investigate this issue.

InvestigatingOct 27, 6:41 AM

We have identified some processing issues with Firstdata in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.