Log in Issues with iOS Field and Manager v7.1.1 — Dispatch Incident Timeline & Status

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Dispatch Status

Started

Oct 8, 12:44 PM UTC

Resolved

Oct 9, 11:58 AM UTC

Duration

23 hrs 14 min

Resolvedminor impactVendor link

Affected:Mobile Applications

Update timeline

ResolvedOct 9, 11:58 AM

Dispatch Field v7.1.2 and Dispatch Manager v7.1.2 are now available. Users should upgrade to v7.1.2 as soon as possible.

MonitoringOct 8, 3:43 PM

A fix has been implemented for iOS users and we are seeing users log in again via Mobile. We will continue to monitor.

IdentifiedOct 8, 12:44 PM

Users on iOS v7.1.1 of Field and Manager are experiencing issues logging into the mobile apps. We are releasing Field and Manager v7.1.2 to address this issue. iOS Uers who are not currently on v7.1.1 should not upgrade until v7.1.2 is made available. We will provide an update when iOS v7.1.2 can be downloaded.