DigiCert Status
Document Signing - Go Sign Mobile Registration Issue

Started

Resolved

Duration

3 hrs 43 min

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Identified

We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. After a recent update of the Go Sign Mobile application users have been logged out of the application and need to re-register. Please contact your administrator or DigiCert One Support at dc1.standard.support@digicert.com if you are affected by this issue in order to get assistance with the re-registration. We are actively working to get this issue resolved.

Document Signing - Go Sign Mobile Registration Issue — DigiCert Incident Timeline & Status — DevHelm