IOT UI on DC1 NL and CH instance are not accessible, while API access is working fine. — DigiCert Incident Timeline & Status

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DigiCert Status

IOT UI on DC1 NL and CH instance are not accessible, while API access is working fine.

Started

Sep 29, 10:55 AM UTC

Resolved

Sep 29, 4:00 PM UTC

Duration

5 hrs 4 min

Resolvedmajor impactVendor link

Affected:IoT Trust Manager (Netherlands)IoT Trust Manager (Switzerland)

Update timeline

ResolvedSep 29, 4:00 PM

The issue has been resolved

MonitoringSep 29, 11:22 AM

A Fix has been implemented and the UI access of IOT manager on both DC1 NL and CH instances are now accessible.

IdentifiedSep 29, 10:55 AM

We have identified an issue with the UI access of IOT manager on both DC1 NL and CH instances and are working with the Engineering team to fix the same ASAP