Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls — Dialpad Incident Timeline & Status

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Dialpad Status

Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls

Started

Sep 15, 4:08 PM UTC

Resolved

Sep 15, 4:27 PM UTC

Duration

18 minutes

Resolvedminor impactVendor link

Affected:Telephony Infrastructure: Inbound Calls Telephony Infrastructure: Outbound Calls

Update timeline

ResolvedSep 15, 4:27 PM

This incident has been resolved.

MonitoringSep 15, 4:09 PM

We are continuing to monitor for any further issues.

MonitoringSep 15, 4:08 PM

Network issue in the midwest US impacted some new and existing calls in the region. The incident lasted approximately 6 minutes and traffic has been successfully rerouted.