Descript Status
Help Center temporarily down

Started

Resolved

Duration

44 minutes

Resolvedminor impact
Affected:Zendesk

Update timeline

Resolved

This issue is now resolved.

Monitoring

Functionality is fully restored and we are monitoring to ensure the system continues to be operational. If you are experiencing issues, please delete site data and close your browser completely and try again.

Investigating

We have reports that the help center is unavailable for some users. We are currently in the process of updating our support infrastructure. If this happens to you, please refresh your page and/or clear your browsers cache. We will update as soon as the update is complete.