Service instability and occasional errors — DataCite Incident Timeline & Status

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DataCite Status

Service instability and occasional errors

Started

Dec 17, 4:26 PM UTC

Resolved

Dec 17, 11:47 PM UTC

Duration

7 hrs 20 min

ResolvedVendor link

Affected:Commons Content Resolver API Fabrica GraphQL API Metadata Store (MDS) API OAI-PMH REST API

Update timeline

ResolvedDec 17, 11:47 PM

Performance of all services has returned to normal levels.

MonitoringDec 17, 5:08 PM

Performance has stabilized. We are continuing to monitor.

InvestigatingDec 17, 4:26 PM

We are investigating degraded performance across our services. This is manifesting as occasional error messages or slow response times for API requests and/or frontend services.