ControlOne partial service degradation in the US-SouthWest (LAX) Region — Cytracom Incident Timeline & Status

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Cytracom Status

ControlOne partial service degradation in the US-SouthWest (LAX) Region

Started

Aug 19, 12:44 PM UTC

Resolved

Aug 19, 5:10 PM UTC

Duration

4 hrs 26 min

Resolvedminor impactVendor link

Affected:US-SouthWest (LAX) Region

Update timeline

ResolvedAug 19, 5:10 PM

This incident has been resolved.

MonitoringAug 19, 1:18 PM

A fix has been implemented and we are monitoring the results.

InvestigatingAug 19, 12:44 PM

We are currently investigating a partial service degradation in the US-SouthWest (LAX) Region impacting bridge connectivity for a subset of customers.