The support portal has remained fully operational since the last update. This incident is resolved.

The issue seems fixed and we are actively monitoring the support portal. Thank you for your patience.

Due to an ongoing issue with one of our service provider, we are observing intermittent issue preventing some customers of using the support portal in all regions. Their team is actively working to restore service; you can follow updates on their status <a href="https://status.salesforce.com/">page</a> . If you need immediate assistance and cannot submit a ticket, please contact our support <a href="https://docs.coveo.com/en/1489/coveo-services/case-management-process#support-hours-for-severity-1-cases">hotline</a>.