Coveo Cloud Status
[All Regions] Platform login with Salesforce provider issues

Started

Resolved

Duration

8 hrs 39 min

Resolvedmajor impactVendor link

Update timeline

Resolved

The login has remained fully operational since the last update. This incident is resolved.

Monitoring

The issue has been fixed and we are actively monitoring this service. Thank you for your patience.

Identified

We identified intermittent issues with logging in to the Coveo platform when using the Salesforce provider in all regions. Their team is actively working to restore service; you can follow updates on their status <a href="https://status.salesforce.com/incidents/20004433/">page</a> . If you need immediate assistance and cannot submit a ticket, please contact our support <a href="https://docs.coveo.com/en/1489/coveo-services/case-management-process#support-hours-for-severity-1-cases">hotline</a>.

[All Regions] Platform login with Salesforce provider issues — Coveo Cloud Incident Timeline & Status — DevHelm