[All Regions] Platform login with Salesforce provider issues
Started
Resolved
Duration
8 hrs 39 min
Update timeline
Resolved
The login has remained fully operational since the last update. This incident is resolved.
Monitoring
The issue has been fixed and we are actively monitoring this service. Thank you for your patience.
Identified
We identified intermittent issues with logging in to the Coveo platform when using the Salesforce provider in all regions. Their team is actively working to restore service; you can follow updates on their status <a href="https://status.salesforce.com/incidents/20004433/">page</a> . If you need immediate assistance and cannot submit a ticket, please contact our support <a href="https://docs.coveo.com/en/1489/coveo-services/case-management-process#support-hours-for-severity-1-cases">hotline</a>.