After an hour of monitoring for stability, we are satisfied that this issue is fully resolved. We would like to take this opportunity to offer an apology to our clients for the impact this issue has had. Reporting clients will receive an RFO in due course. Thank you.

We have moved this into monitoring for stability as the engineering work has been completed.

We have identified the issue and are remedying it as fast as possible. Instances of CG/NA are lessening now, as we see dialing ramping back up with increased connections

We are continuing to investigate this issue.

We have received multiple reports of high CG and NA dispositions, which translates into high wait times for call delivery. Our Engineering team is urgently investigating this and is treating it as a high-priority incident. Updates to follow.