Convivastatus Status
Video data delay in Pulse

Started

Resolved

Duration

14 minutes

Resolvedminor impactVendor link
Affected:Historical

Update timeline

Resolved

VSI-Video services are stable and functioning normally following the mitigation. Historical data between 10:30 - 10:47 UTC on Sep 7th, 2026 shows data discrepancies. This is isolated to that window only, no other data or current reporting is affected.

Investigating

We are investigating an issue causing real-time and historical data reporting delays and gaps for our VSI-Video customers, beginning at approximately 10:30 UTC. Recovery efforts are underway, and we will provide further updates as they become available.

Video data delay in Pulse — Convivastatus Incident Timeline & Status — DevHelm