This incident has been resolved.

VSI metrics have normalized since last 20 minutes. We are currently monitoring the services with no ongoing impact to our platform

To our Valued Customers: Conviva Operations is aware of ongoing interruptions to our production services and is currently investigating towards a resolution. Areas affected include: VSI metrics anomaly For further information please see Conviva Status Page Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com