Convivastatus Status
VSI Video Metrics Anomaly

Started

Resolved

Duration

2 hrs 36 min

Resolvedminor impactVendor link

Update timeline

Resolved

All systems are operational and functional as normal. We will share the repair timeline for the historical data between 00:14 UTC - 02:00 UTC Sep 10th soon.

Monitoring

Historical metric reporting has been stable since 02:00 UTC September 10. Real-time metric reporting has not completely recovered and customers may notice some discrepancies between live and historical data during this time.

Identified

We have applied mitigation steps and expecting the data to normalize soon. We are closely monitoring and will confirm once things are back to normal.

Investigating

We are currently investigating an anomaly affecting metric reporting for VSI customers. Both real-time and historical metrics may be showing intermittent drops across all metric types. We will provide an update as soon as we have more information.

Investigating

We are currently investigating this issue.

VSI Video Metrics Anomaly — Convivastatus Incident Timeline & Status — DevHelm