Account verification/team invite emails not working — Convex Incident Timeline & Status

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Convex Status

Account verification/team invite emails not working

Started

Aug 16, 11:33 PM UTC

Resolved

Aug 17, 1:26 AM UTC

Duration

1 hr 53 min

Resolvedmajor impactVendor link

Affected:Business Free & Starter Professional

Update timeline

ResolvedAug 17, 1:26 AM

This incident has been resolved.

MonitoringAug 17, 12:50 AM

A fix has been implemented and we are monitoring the results.

IdentifiedAug 16, 11:33 PM

We identified an ongoing issue that prevents emails sent from the Convex dashboard (e.g. team invitations and new account verification emails) from being sent. We are currently working on a fix.