Started
Resolved
Duration
4 hrs 56 min
Update timeline
The issue impacting Collaborate and Composer in the NA region has been fully resolved and all affected systems have returned to normal operation.
Conga Composer and Collaborate services are currently operational and stable. We continue to closely monitor Collaborate and are working to address an isolated condition that may impact service stability.
We've identified the root cause of the issue impacting both Collaborate and Composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience intermittent errors or slow performance while the fix is being deployed.
We are currently investigating reports of errors during report generation affecting Composer and Collaborate within the NA region. Customers may experience issues when generating a report. We will provide further updates as they are available.
We are currently investigating reports of errors during report generation affecting Composer within the NA region. Customers may experience issues when generating a report. We will provide further updates as they are available.