Investigating Issue Impacting Conga Platform - EU region
Started
Resolved
Duration
6 hrs 37 min
Affected:CPQ Administration Service - EUCPQ Assets Service - EUCPQ Catalog Service - EUCPQ Config Service - EUCPQ Order Service - EUCPQ Pricing Service - EUCPQ Quote Service - EUCPQ Renewals Service - EUComposer API - EUConga Batch - EUConga CLM - EUConga CLM for Salesforce - EUConga Composer - EUConga Sign - EUConga Trigger - EUDiscovery AI - EUHigh Volume Merge - EULogin & Authentication - EUMerge Service - EUX-Author for Contracts - EU
Update timeline
Resolved
The issue impacting Conga Platform in the EU region has been fully resolved and all affected systems have returned to normal operation.
Monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved. Conga platform should now be accessible and functioning normally.
Investigating
We are currently investigating reports of Degraded Performance affecting Conga Platform within the EU region. Customers may experience intermittent errors while accessing the conga platform application and its features. We will provide further updates as they are available.