Conga Status
Informational Notice – Salesforce Service Disruption

Started

Resolved

Duration

1 day

Resolvedminor impactVendor link
Affected:CPQ Administration Service - APCPQ Administration Service - EUCPQ Administration Service - FRCPQ Administration Service - NACPQ Assets Service - APCPQ Assets Service - EUCPQ Assets Service - FRCPQ Assets Service - NACPQ Catalog Service - APCPQ Catalog Service - EUCPQ Catalog Service - FRCPQ Catalog Service - NACPQ Config Service - APCPQ Config Service - EUCPQ Config Service - FRCPQ Config Service - NACPQ Order Service - APCPQ Order Service - EUCPQ Order Service - FRCPQ Order Service - NACPQ Pricing Service - APCPQ Pricing Service - EUCPQ Pricing Service - FRCPQ Pricing Service - NACPQ Quote Service - APCPQ Quote Service - EUCPQ Quote Service - FRCPQ Quote Service - NACPQ Renewals Service - EUCPQ Renewals Service - NAComposer API - APComposer API - EUComposer API - FRComposer API - NAConga Batch - APConga Batch - EUConga Batch - FRConga Batch - NAConga CLM - APConga CLM - EUConga CLM - FRConga CLM - NAConga CLM for Salesforce - APConga CLM for Salesforce - EUConga CLM for Salesforce - FRConga CLM for Salesforce - NAConga CLM for Salesforce Smart Search - APConga CLM for Salesforce Smart Search - EUConga CLM for Salesforce Smart Search - FRConga CLM for Salesforce Smart Search - NAConga Collaborate - APConga Collaborate - EUConga Collaborate - FRConga Collaborate - NAConga Composer - APConga Composer - EUConga Composer - FRConga Composer - NAConga Contract Intelligence - APConga Contract Intelligence - EUConga Contract Intelligence - NAConga Contracts - APConga Contracts - EUConga Contracts - NAConga Contracts Legacy - NAConga Contracts for Salesforce - APConga Contracts for Salesforce - EUConga Contracts for Salesforce - FRConga Contracts for Salesforce - NAConga Grid - APConga Grid - EUConga Grid - NAConga Orchestrate - APConga Orchestrate - EUConga Orchestrate - NAConga Sign - APConga Sign - EUConga Sign - FRConga Sign - NAConga Sign Professional - APConga Sign Professional - EUConga Sign Professional - NAConga Trigger - APConga Trigger - EUConga Trigger - FRConga Trigger - NADiscovery AI - APDiscovery AI - EUDiscovery AI - FRDiscovery AI - NAHigh Volume Merge - APHigh Volume Merge - EUHigh Volume Merge - FRHigh Volume Merge - NALogin & Authentication - APAC (AP)Login & Authentication - EULogin & Authentication - FRLogin & Authentication - NAMerge Service - APMerge Service - EUMerge Service - FRMerge Service - NAMerge Service Legacy - APMerge Service Legacy - EUMerge Service Legacy - NAOnline Contract Collaboration - APOnline Contract Collaboration - EUOnline Contract Collaboration - NASmart Search (CLM) - APSmart Search (CLM) - EUSmart Search (CLM) - NATurbo Config Service - APTurbo Config Service - EUTurbo Config Service - NATurbo Pricing Service - APTurbo Pricing Service - EUTurbo Pricing Service - NATurbo Search Service - APTurbo Search Service - EUTurbo Search Service - NAX-Author Legacy - APX-Author Legacy - EUX-Author Legacy - NAX-Author for Contracts - APX-Author for Contracts - EUX-Author for Contracts - FRX-Author for Contracts - NA

Update timeline

Resolved

Salesforce has resolved the service disruption affecting a subset of its instances. The related intermittent login and application access issues for impacted customers have been resolved. Our services are operating normally, and no further impact is currently observed.

Monitoring

Salesforce is currently experiencing a service disruption affecting a subset of Salesforce instances. As a result, a subset of our customers whose environments depend on the impacted Salesforce instances may experience intermittent login issues or difficulty accessing the application. Customers associated with unaffected Salesforce instances are not expected to be impacted by this incident. This issue is external to our platform and is being managed by Salesforce. Our team is monitoring the situation and assessing any impact to our services. For the latest updates, please refer to the Salesforce Trust Status page, https://status.salesforce.com/incidents/20004433 We will provide additional updates if there is any material impact to our services.