CompanyCam Status
Walkthrough notes aren't generating completed pages in the mobile app

Started

Resolved

Duration

1 hr 31 min

Resolvedminor impactVendor link
Affected:Mobile App

Update timeline

Resolved

Walkthroughs are confirmed working correctly via a bugfix. Some users may need to restart their app if they aren't seeing Walkthroughs working at first.

Identified

The issue has been identified and a fix is being tested.

Investigating

We are currently investigating an issue affecting walkthrough notes on mobile. Customers may experience notes that show a blank screen. We will provide updates here as we learn more.

Walkthrough notes aren't generating completed pages in the mobile app — CompanyCam Incident Timeline & Status — DevHelm