Delayed Withdrawals - Interac e-Transfer
Update timeline
Monitoring
Withdrawals are now processing normally. Our team remains in contact with our payment processing partner and Interac to fully resolve the root cause. Further updates will be provided if necessary.
Identified
We continue to experience delays affecting Interac e-Transfer withdrawals for Canadian users due to an ongoing Interac issue. We are awaiting a fix and monitoring progress with our payment processing partner.
Investigating
Some Canadian users may experience delays when withdrawing via Interac e-Transfer. Our team is investigating this issue and will provide an update shortly. Your funds are safe.