Ticketing - Scanning incidents - Museum & Parks — CM.com Incident Timeline & Status

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Ticketing - Scanning incidents - Museum & Parks

Started

Oct 24, 9:38 AM UTC

Resolved

Oct 24, 10:16 AM UTC

Duration

38 minutes

ResolvedVendor link

Affected:Global Ticket / Ticketing Museum & Parks Scan app

Update timeline

ResolvedOct 24, 10:16 AM

This incident has been resolved.

MonitoringOct 24, 10:09 AM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 24, 9:59 AM

A fix has been implemented by Intersolve and are monitoring the results.

InvestigatingOct 24, 9:38 AM

Customers might experience trouble scanning or selling the Museumkaart, Vriendenloterij and potentially others. This issue is caused 3th party vendor. Intersolve. More information via: https://www.status.intersolve.com/