In Person Payments Gateway - External Processor (CCV) — CM.com Incident Timeline & Status

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CM.com Status

In Person Payments Gateway - External Processor (CCV)

Started

Oct 5, 8:03 AM UTC

Resolved

Oct 5, 8:21 AM UTC

Duration

17 minutes

Resolvedminor impactVendor link

Affected:Payments Processor connections: CCV

Update timeline

ResolvedOct 5, 8:21 AM

The issue has been resolved. We see normal transaction authorizations.

InvestigatingOct 5, 8:03 AM

We are investigating an issue with Mastercard transactions on CCV. Some Mastercard payments may be declined or fail to complete. The cause is an issuer issue on the CCV and Mastercard side. The CM.com platform is not affected.