Agent Inbox issue with logging in/loading conversations — CM.com Incident Timeline & Status

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CM.com Status

Agent Inbox issue with logging in/loading conversations

Started

Oct 27, 9:57 AM UTC

Resolved

Oct 28, 7:57 AM UTC

Duration

22 hrs

Resolvedminor impactVendor link

Affected:Agent Inbox

Update timeline

ResolvedOct 28, 7:57 AM

This incident has been resolved.

InvestigatingOct 27, 12:48 PM

We are continuing to investigate this issue.

InvestigatingOct 27, 9:57 AM

Agent Inbox customers might have trouble logging in. Loading conversations might also result in an error message. Product is investigating this issue.