DigitalOcean servers unable to pull BuildGrid images — Cloud 66 Incident Timeline & Status

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Cloud 66 Status

DigitalOcean servers unable to pull BuildGrid images

Started

Aug 24, 4:24 PM UTC

Resolved

Aug 24, 7:10 PM UTC

Duration

2 hrs 46 min

Resolvedminor impactVendor link

Affected:BuildGrid Google Cloud Platform Google Cloud Storage

Update timeline

IdentifiedAug 24, 7:06 PM

We are continuing to work on a fix for this issue.

IdentifiedAug 24, 4:24 PM

DigitalOcean's IPv6 range appears to be blocked from accessing Google Cloud Storage. This means CSv1 and CSv2 customers who have servers with public IPv6 addresses are currently unable to pull new BuildGrid images onto their servers.