Cloud 66 Status
DigitalOcean servers unable to pull BuildGrid images

Started

Resolved

Duration

8 days

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

GCS has mostly completed propagating the fix, and images should be pulled with relative ease. We are continuing to monitor the situation.

Identified

GCS is still propagating the fix, but it has now proceeded enough such that images will eventually be pulled.

Identified

GCS is rolling out a fix that is actively progressing across their production infrastructure. For system stability reasons, the rollout is estimated to be fully complete by August 28, 2026.

Identified

We are still waiting on GCS to resolve the issue.

Identified

GCS confirmed that an internal issue is causing the DigitalOcean IPv6 range to be blocked, and is currently working on a resolution.

Identified

DigitalOcean's IPv6 range appears to be blocked from accessing Google Cloud Storage. This means CSv1 and CSv2 customers who have servers with public IPv6 addresses are currently unable to pull new BuildGrid images onto their servers.

DigitalOcean servers unable to pull BuildGrid images — Cloud 66 Incident Timeline & Status — DevHelm