The performance issue affecting Clio Manage Document Processing has been resolved, and responsiveness is back to normal.

Auto-resolved by reconciliation — upstream no longer reports this incident

Auto-resolved by reconciliation — upstream no longer reports this incident

We have identified performance issues affecting time to process uploaded documents. We already found the source of the issue and we are working on restoring performance. During remediation, some users may continue to experience slower response times or timeouts. An update will be provided once performance has been restored.