An AWS (Amazon Web Services) outage in the Eastern region is impacting ClearSlide audio conferencing for all users. — ClearSlide Incident Timeline & Status

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ClearSlide Status

An AWS (Amazon Web Services) outage in the Eastern region is impacting ClearSlide audio conferencing for all users.

Started

Dec 7, 8:01 PM UTC

Resolved

Dec 8, 3:24 AM UTC

Duration

7 hrs 23 min

Resolvedmajor impactVendor link

Affected:Conference Calling services Telephony

Update timeline

ResolvedDec 8, 3:24 AM

This incident has been resolved.

IdentifiedDec 7, 10:10 PM

The issue has been identified and a fix is being implemented.

InvestigatingDec 7, 10:10 PM

AWS executed a mitigation which is showing significant recovery in the US-EAST-1 Region. AWS is continuing to closely monitor the health of the network devices and we expect to continue to make progress towards full recovery. AWS still do not have an ETA for full recovery at this time.

InvestigatingDec 7, 8:01 PM

Amazon does not have an ETA for recovery at this time.