Ciptex Status
Twilio - One-Way Audio on Voice Calls from Network Subscribers to a Subset of Twilio UK Numbers

Started

Resolved

Duration

6 hrs 39 min

Resolvedminor impactVendor link

Update timeline

Resolved

The incident has been resolved and voice calls from Gamma network subscribers in the United Kingdom to a subset of Twilio United Kingdom Phone Numbers are operating normally.

Investigating

Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in the United Kingdom to Twilio United Kingdom Phone Numbers. Twilio is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing silent calls and one-way audio from network subscribers in the United Kingdom to Twilio United Kingdom phone numbers. Twilio team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.