Started
Resolved
Duration
10 hrs 56 min
Update timeline
The incident has been resolved and voice calls from a subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to network subscribers on affected networks in multiple countries are operating normally.
Twilio have observed a recovery in voice calls from a subset of Twilio Toll-Free Numbers, Landline Numbers, and Mobile Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available
Twilio have observed a recovery in voice calls from a subset of Twilio Toll-Free Numbers and Phone Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call post dial delay from a subset of Toll-Free Numbers, Landline Numbers, and Mobile Numbers to network subscribers on multiple networks in multiple countries. Twilio has identified the cause and is working to resolve the issue. We will provide another update in 3 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call post dial delay from a subset of Toll-Free Numbers, Landline Numbers, and Mobile Numbers to network subscribers on multiple networks in multiple countries. Twilio has identified the cause and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.