Ciptex Status
Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to United States

Started

Resolved

Duration

1 day

Resolvedminor impactVendor link

Update timeline

Resolved

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.

Monitoring

We are continuing to monitor for any further issues.

Monitoring

Twilio have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Monitoring

Twilio have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. The Twilio engineering team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. The Twilio engineering team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Identified

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. The Twilio engineering team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. The Twilio engineering team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to United States — Ciptex Incident Timeline & Status — DevHelm