Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience — Cint Incident Timeline & Status

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Cint Status

Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience

Started

Sep 8, 9:54 AM UTC

Resolved

Sep 8, 9:54 AM UTC

Duration

less than a minute

ResolvedVendor link

Affected:Respondent Experience - Marketplace/ Cint Exchange

Update timeline

ResolvedSep 8, 9:54 AM

We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.