Investigating Database Performance Issues Impacting Users — Cheqroom Incident Timeline & Status

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Cheqroom Status

Investigating Database Performance Issues Impacting Users

Started

Oct 7, 1:44 AM UTC

Resolved

Oct 7, 2:40 AM UTC

Duration

55 minutes

Resolvedcritical impactVendor link

Affected:Cheqroom App Notifications & Webhooks

Update timeline

ResolvedOct 7, 2:40 AM

This incident has been resolved.

MonitoringOct 7, 2:37 AM

This issues resolved, we are continuing to monitor

IdentifiedOct 7, 1:56 AM

Our team has identified database cluster degradation within our core infrastructure. We are working to resolve this

InvestigatingOct 7, 1:44 AM

We are currently investigating an issue causing slow performance and intermittent errors for users. Our engineering team has identified potential performance degradation related to our MongoDB database.