Issues with SSN traces leading to increased report turnaround times — Checkr Incident Timeline & Status

Issues with SSN traces leading to increased report turnaround times

Started

Jul 31, 3:30 PM UTC

Resolved

Jul 31, 5:04 PM UTC

Duration

1 hr 33 min

Resolvedcritical impactVendor link

Update timeline

ResolvedJul 31, 5:04 PM

This incident has been resolved.

MonitoringJul 31, 4:33 PM

A fix has been implemented and we are monitoring the results.

IdentifiedJul 31, 4:23 PM

The issue has been identified and a fix is being implemented.

InvestigatingJul 31, 3:30 PM

We are currently investigating this issue.