SASE: Connectivity Failures on Israel-1 DC — Check Point Services Status Incident Timeline & Status

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Check Point Services Status Status

SASE: Connectivity Failures on Israel-1 DC

Started

Aug 25, 8:19 AM UTC

Resolved

Aug 25, 10:46 AM UTC

Duration

2 hrs 26 min

Resolvedmajor impactVendor link

Affected:Israel

Update timeline

ResolvedAug 25, 10:46 AM

This incident has been resolved. The IL-1 Data Center is now fully operational, and all affected gateways have been restored to normal function.

MonitoringAug 25, 10:06 AM

A fix have been implemented we are monitoring the results

IdentifiedAug 25, 9:31 AM

We are continuing to work on a fix for this issue.

IdentifiedAug 25, 9:05 AM

Some gateways remain hung after the unexpected ISP failure We are looking into those specifically

MonitoringAug 25, 8:42 AM

The primary ISP in the IL-1 DC (Bezeq) lost connectivity We failed over to the secondary ISP and connectivity to IL-1 resumed We are investigating the connectivity loss with Bezeq

InvestigatingAug 25, 8:19 AM

We are getting increased reports from customers unable to connect to gateways located in Israel-1 Data Center We are investigating the issue further and will provide an update shortly.