AWS SSM API Issue — Check Run Reporter Incident Timeline & Status

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AWS SSM API Issue

Started

Sep 9, 3:00 PM UTC

Resolved

Sep 9, 6:45 PM UTC

Duration

3 hrs 44 min

Postmortemcritical impactVendor link

Affected:Check Run Reporter

Update timeline

ResolvedSep 9, 6:45 PM

This incident has been resolved.

IdentifiedSep 9, 3:30 PM

AWS identified an incident impacting the SSM API in us-east-1.

InvestigatingSep 9, 3:00 PM

We are currently investigating this issue.

Postmortem—

At 7:40 AM PDT, AWS reported an incident with the SSM API and monitors started firing around 8:05 AM PDT. Unfortunately, there was no practical remediation beyond waiting for the upstream provider to resolve their incident. Service was restored around 11:45 AM PDT.