Platform-Wide Service Disruption — ChartHop Incident Timeline & Status

Platform-Wide Service Disruption

Started

Aug 27, 4:11 PM UTC

Resolved

Aug 27, 8:06 PM UTC

Duration

3 hrs 54 min

Resolvedcritical impactVendor link

Update timeline

ResolvedAug 27, 8:06 PM

This incident has been resolved.

MonitoringAug 27, 6:30 PM

A fix has been implemented and we are monitoring the results.

IdentifiedAug 27, 6:20 PM

The issue has been identified and a fix is being implemented.

MonitoringAug 27, 6:19 PM

We are continuing to monitor for any further issues.

MonitoringAug 27, 5:03 PM

We are actively monitoring and investigating this issue to prevent future outages

InvestigatingAug 27, 4:12 PM

We are continuing to investigate this issue.

InvestigatingAug 27, 4:11 PM

We are investigating this issue