API Service Degradation — Chargebee Incident Timeline & Status

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Chargebee Status

API Service Degradation

Started

Sep 29, 12:35 PM UTC

Resolved

Sep 29, 2:35 PM UTC

Duration

2 hrs

Resolvedmajor impactVendor link

Affected:API (US)

Update timeline

ResolvedSep 29, 2:35 PM

This incident has been resolved.

MonitoringSep 29, 12:35 PM

Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.